Staff training and on-shift answers for hospitality, trades, retail and fitness
Film once. Never explain it again.
Lattify turns phone videos into step-by-step guides. Your team can instantly search for the answer, or just ask on WhatsApp.
Launching August 2026. Early-access members get 3 months free, their first 10 guides filmed for them, and setup within 24 hours.
The cost of guesswork
The Holiday You Never Take.
You haven't had a real week off in two years. Every time you try, the calls start by lunchtime on day one.
Your team asks Lattify on WhatsApp instead of texting you. You switch your phone off for a week, and the floor keeps running.
How it Works
Three steps. That's it.
Film it, upload it, done. Your whole staff training system, live this afternoon - not next quarter.
Hit record
Explain how it's done. One take, no production needed.
Lattify builds your guide
Steps, timings, equipment - extracted automatically. You review and edit.
Your team's ready
Staff follow on their phone and search the guide whenever they're unsure.
Hit record
Lattify builds your guide
Your team's ready
Explain how it's done. One take, no production needed.
Steps, timings, equipment - extracted automatically. You review and edit.
Staff follow on their phone and search the guide whenever they're unsure.
Your Existing Knowledge
The knowledge is already there.
Most operators already have the knowledge - trapped in heads, scattered across docs, passed on verbally. You don't start from scratch: film a task, screen-record a system, record a voice note, snap a photo, or upload the manuals and PDFs you already have. Lattify turns any of it into structured, step-by-step guides, with each step linked back to the source it came from.
Your data is isolated at every layer - separate databases, separate storage, encrypted at rest and in transit. Learn more
Beyond Training
Training is day one. What about every day after?
Lattify stays with your team on every shift - not just their first.
WhatsApp Assistant
In the app, or just a WhatsApp away.
The Lattify app runs on iOS, Android and the web - so guides, checklists and search are wherever your team already works. And for quick questions on the floor, they can reach it on WhatsApp too: text, photo, or voice-note a question, get a cited answer back. No download, no login.
- Ask by text, photo, or voice note
- Answered in their own language
- Sourced only from your guides, never made up
Only the staff numbers you authorise can use the line. Your guides stay yours.
Lattify
online
Daily checklists
Opening procedures, safety inspections, closing checks - assignable with time windows, tracked, and escalated to managers when missed. Know exactly who did what and when.
Feedback & escalation
Staff flag issues, suggest improvements, and escalate problems they can't solve. You see which procedures cause confusion and fix them before they cost you.
You see exactly what your team is asking - across the app and WhatsApp - including the questions Lattify couldn't answer. Add those in a tap, and each becomes permanent, searchable knowledge. Your knowledge base gets sharper every shift.
Spend less time explaining. More time doing what you love.
Hospitality
Film how your best chef or barista does it. Train every new hire on their phone before their first shift.
- Signature dish and drink preparation
- Opening and closing procedures
- Service standards
- Multilingual staff onboarding
How you train today
The three ways you train now. And why each one breaks.
Shadowing
New starters follow whoever's free. It needs someone on hand, leaves nothing behind, and every trainer shows it differently.
Written manuals
SOPs take hours to write, date the moment something changes, and sit in a binder no one opens mid-shift.
Just ask you
With no searchable answer, you're the help desk - the same questions every shift, and the knowledge walks out when your best people do.
Lattify does all three at once - captured once, on every staff phone, in every language, always up to date.
Pays for itself the first time your team solves something without you.
Every plan includes a 30-day free trial at launch.
Starter
For small teams
- Up to 10 staff
- Unlimited guides
- 1 location
- Progress tracking
- English-language guides
Growth
For growing businesses
- Up to 25 staff
- Unlimited guides
- Up to 3 locations
- Full analytics
- Adds 10+ staff languages
Enterprise
For multi-location businesses
- Unlimited staff
- Unlimited guides
- Unlimited locations
- Advanced permissions
- Priority support
Compare features
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Staff members | Up to 10 | Up to 25 | Unlimited |
| Training guides | Unlimited | Unlimited | Unlimited |
| Documents | Unlimited | Unlimited | Unlimited |
| Locations | 1 | Up to 3 | Unlimited |
| Progress tracking | |||
| Languages | English-language guides | 10+ staff languages | 10+ staff languages |
| Screen recording guides | |||
| AI search & Q&A | |||
| Checklists | Basic | Time windows & escalation | Full |
| Auto-generate checklist from guide | - | ||
| Advanced permissions | - | - | |
| Priority support | - | - |
Most owners lose tens of thousands a year to an invisible training tax. Calculate yours.
In pilot with hospitality, fitness, trades and retail businesses
Built in London by founder Eamonn Best, after a thirteen-year commercial career at Spotify and Sony Music, hand in hand with our first hospitality, fitness and trades customers.
Be first in line when we launch.
Join the early-access list and get 3 months free, your first 10 guides filmed for you, and setup within 24 hours. No card required.
Launching August 2026.